How can I change my payment method?


If you want to change your payment method, you will first need to cancel your current subscription.

If you subscribed via debit/credit card or PayPal, you could cancel it within your Account in the app.

If your subscription was made through App Store or Google Play, please ensure it is cancelled within your Apple or Google account.

You can learn more about the process of cancelling here

Once your current billing cycle expires, you must retake the quiz again on the website or in the app, and subscribe with a new preferred payment method. 

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  • Comment author
    Coach G

    I'm not receiving my security code 😕 


  • Comment author

    Hey Coach G,

    Please check your email: our agent has sent you instructions on how to access the app.

    Have a wonderful day!


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