Skip to main content

I am having trouble launching Mad Muscles



  • Michael Holbrooks

    I cant download the Mad Muscles App on my iphone. When i hit the GET button on the app it spins and the GET button comes back up and will not download. I have paid for the app but cant download it. 

  • Elizabeth
    Hey Michael,

    I am very sorry to hear that you have a problem downloading the app. Please try the troubleshooting steps below:

    1. Make sure you're connected to Wi-Fi
    By default, the iPhone won't attempt to download an app that's more than 200 MB in size so that it doesn't use too much data from your wireless plan. Cellular networks can also be generally unreliable for downloading large files. 

    2. Check your payment method
    It doesn't matter if you're trying to install a free or paid app – Apple requires you to have a payment method associated with your Apple ID. 

    -To check the status of your payment method, start the Settings app and tap on your Apple ID at the top of the screen. 

    -Then, tap "Payment & Shipping" and make sure your payment method is valid and up to date. 

    3. Restart your iPhone
    Often, restarting your phone can resolve unexpected issues, and this is no exception. See our article "How to restart and force-restart any iPhone model," and after it restarts, check to see if it downloads properly.

    If not, try to pause and restart the download.

    Please try these methods and let me know if you have managed to download the app! I am looking forward to hearing from you.


Please sign in to leave a comment.

Powered by Zendesk