If you are having trouble logging in to Mad Muscles, ensure you are using the correct email address. If you initially subscribed through Facebook or with your Apple ID, the account may be associated with an alternate email address.
Apple users have the option to hide their email addresses by using Apple's “hide-my-email.” If you have selected this feature, to locate the email address associated with your Mad Muscles account, open the Settings app on your iPhone, tap your name at the top of the screen (Apple ID), Passwords & Security, then under “Sign in with Apple,” select “Apps using Apple ID.” Here you will find Mad Muscles and the email address we received to activate your account. If you want to change this, send us an email with your current email address and the new email address.
If the “No internet connection” message appears on your screen, this may indicate that you are not connected to the internet. We recommend ensuring you have Mobile Data enabled for the Mad Muscles app within your device settings.
If the “Account cannot be found” or ”Account was deactivated” message appears on your screen, kindly contact our support team and provide the registered email address for further assistance.