If you have a question or concern that hasn't been answered in our Support articles, we are here to help!
There are a couple of ways that you can get in touch with us:
1. Email
You can submit your request via our Contact Form or email us directly at support@madmuscles.com.
We work 24/7 and will endeavour to get back to you within 1-2 business days.
Please provide the correct email address associated with your Mad Muscles account so we can identify you.
2. Contact us in the app
You can connect with the Support centre directly from the app by going to the Me Tab → Settings → Help → Support:
If you have the feeling like you need some help with using the app or want to get additional information - feel free to reach out. Our Support team works 24/7 and is happy to help anytime!
Comments
6 comments
How can I stop paying because I don't want to follow the plan?
Hello Radoslav,
You alone can manage your subscription in the Mad Muscles mobile app. To do this in the application, log in with your email, and follow this path: Settings -> Help -> Subscription -> Cancel Subscription.
Please note: to avoid the next charge, you should cancel your subscription at least 24 hours before the end of the free trial or the current subscription period.
Good day . I have a trojan 610 at home will you please work out for me a program on my home gym . niekievdberg22@gmail.com
Hey,
I have located your request made via email and our support team will assist you as soon as possible!
Have a wonderful day!
I would like to cancel my subscription
Hey Freddy,
I have forwarded your request to the support team. Please check your email; there should be a letter from our agent.
Have a great day!
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