Elizabeth
Articles
Recent activity by Elizabeth
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How do I change my subscription type?
The process for changing your plan will depend on your payment method. You can find instructions for each payment type below: If you purchased your subscription directly via debit/credit card or ...
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- 6 followers
- 0 comments
- -45 votes
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What is my subscription renewal date?
The subscription begins from the first payment and renews automatically at the end of each period (each week, month, 6 months, year, or otherwise, depending on the option selected by you at the tim...
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- 10 followers
- 0 comments
- -108 votes
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Where can I find my subscription information?
MadMuscles is a subscription-based application charged to your selected payment method each billing cycle. Your subscription will continue until you choose to cancel. Please select your purchase m...
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- 24 followers
- 8 comments
- -242 votes
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How can I contact Support?
If you have a question or concern that hasn't been answered in our Support articles, we are here to help! You can submit your request via our Contact form or email us directly at support@madmu...
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- 116 followers
- 44 comments
- -666 votes
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How to request a refund?
We always care about our users and are happy to help with any questions that can arise in the process of using the application. If you experience any issues, please contact our Support team, and we...
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- 107 followers
- 46 comments
- -570 votes
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Why has my payment failed?
A payment failure can be caused by several things. Always ensure the following when purchasing from our website: There are sufficient funds in the account associated with the card you are purchas...
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- 2 followers
- 0 comments
- -12 votes
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I have not received a code to log in
Please make sure you enter the correct email address used for registration of the MadMuscles account. Also, check all email addresses attached to your PayPal, Apple, or Google account because the l...
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- 4 followers
- 0 comments
- -108 votes
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I want a low-carb diet
We do not recommend cutting out carbohydrates. The carbs in the meal plan are calculated based on your BMI and goals. The daily norm of carbs intake is 2.5-3.5 gr per 1kg of body weight. All carboh...
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- 1 follower
- 0 comments
- 9 votes
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Is it better to have a meal before training or after?
When it comes to gaining muscle mass, we advise the following: eating solid foods (not protein, gainer, amino acids, or other supplements) 1.5-2 hours before training; giving preference to carbohy...
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- 3 followers
- 0 comments
- 97 votes
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I am a diabetic. Can I use the program?
We want to let you know that our plan is suitable for people with diabetes because it contains complex carbohydrates, which keep sugar/insulin levels stable throughout the day. We recommend you use...
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- 1 follower
- 0 comments
- 12 votes