Elizabeth
Articles
Recent activity by Elizabeth
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Can I have fruit for dessert after every meal?
You cannot eat fruit/dessert after each meal, but you can eat it after breakfast OR lunch (i.e., only once a day). If you want a dessert, you can swap and choose sweet breakfasts, as well as sweet ...
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- 1 follower
- 0 comments
- 32 votes
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Can I take protein powder?
You may take protein as part of your snack option (we have many protein options). But it is not compulsory. 1. Protein bars We recommend choosing low-carbohydrate protein bars without sugar in the ...
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- 3 followers
- 0 comments
- 52 votes
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I paid but did not receive a plan
1. Check your Spam folder Sometimes, the email with an introduction to your plan can accidentally be misinterpreted as spam mail and filtered to the Spam Folder in your email client. Please check ...
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- 9 followers
- 0 comments
- -134 votes
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How do I change the meal time?
Go to the Me tab and choose Settings by clicking the gear icon (or 3 horizontal bars - for Android users): Press Notifications, then Meals, and you will see the option to change the meal time. Th...
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- 4 followers
- 0 comments
- 23 votes
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I paid but the app asked me to pay again
Upon opening the app, please choose "I already have an account" and "Continue with email". You will be taken to the login screen. Make sure you are entering the correct email used for r...
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- 127 followers
- 38 comments
- -984 votes
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I have sugar cravings
If you are craving sweets, we can advise the following: Add complex carbohydrates to the diet. Do not ignore all the carbohydrates that are prescribed in our plan. For example, cereals, whole whea...
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- 2 followers
- 0 comments
- 39 votes
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What is the best time to do the workouts?
Physical training is an essential part of a healthy lifestyle, but the best time to exercise can vary from person to person. While some people feel more energized in the morning, others prefer to w...
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- 11 followers
- 2 comments
- 263 votes
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How can I contact Support?
If you have a question or concern that hasn't been answered in our Support articles, we are here to help! You can submit your request via our Contact form or email us directly at support@madmu...
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- 220 followers
- 47 comments
- -2067 votes
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How to request a refund?
We always care about our users and are happy to help with any questions that can arise in the process of using the application. If you experience any issues, please contact our Support team, and we...
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- 309 followers
- 58 comments
- -1654 votes
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Why has my payment failed?
A payment failure can be caused by several things. Always ensure the following when purchasing from our website: There are sufficient funds in the account associated with the card you are purchas...
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- 5 followers
- 0 comments
- 31 votes