If you'd like to update the email address associated with your account, simply follow these steps in the app:
- Open the Me tab.
- Tap Settings in the upper-right corner.
- Open Personal Details.
- Select Email.
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Enter your new email address and tap Continue.
- Check the inbox of your new email address for the verification code.
- Enter the verification code in the app.
Once the correct verification code is entered, your email address will be updated.
If the code is incorrect, you'll see an Incorrect code message. Tap Resend code to receive a new verification code.
If you're having trouble changing your email address in the app, please contact our Support team with the following details for further assistance:
- MadMuscles User ID or the current email address associated with your account;
- The new email address you'd like to use.
If you accidentally entered an incorrect or invalid email address during registration, please reach out to our Support Team with the following information:
- date of payment;
- the email address you entered during the purchase;
- if you used PayPal, please send us your PayPal email address or Paypal Invoice ID;
- if you used a credit or debit card, please send us the 6 first and the last 4 digits of your card;
- if you paid in AppStore / Google Play, please share the screenshot of the invoice/store subscription;
- if you paid via Apple Pay - please also send us the screenshot.
The screenshots that you send should contain the following:
- date of payment;
- amount;
- name of service you paid for.
If you have not made a payment yet, please retake the quiz again and input the email address you wish to use.
Comments
4 comments
Hello
Please help me with the my account.i payed already and i notice my
Email was added wrong.i want to chang my email but i
Cant find a way to contact with the support team
Hello κωνσταντίνος πέρας,
I have forwarded your request to our support team. Please wait for a letter from them, they will help you fix the email for your account.
Have a wonderful day!
May have put wrong email address in need help have paid but can’t log in
Hi Noel,
Our support agent has sent you an email regarding your email address, please check your inbox.
Wishing you a wonderful day ahead!
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