I am not losing weight with the plan

Scarlett
Scarlett
  • Updated

Please contact our Support team and specify your start weight, target weight, height, and fitness level. We will need to check this information to ensure your plan was created correctly.

In your inquiry, also describe your general health and daily routine (for example, sleep disturbance, lack of energy, mood swings, strong cravings for certain foods, uncontrollable appetite, hair loss, dry skin, etc.).

Also, please specify if you have done any basic health/blood tests in the last six months. (e.g., a complete blood count or biochemical blood test, urine/stool analysis, hormone tests). You can send them to us. This information will help us better understand your situation and give you the most effective advice. 

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