How will I get my plan?

Scarlett
Scarlett

After completing your plan purchase, you will receive a greeting email with a link to download our app. Please note that we don't send plans to email.

To access your personalized plan, follow these steps:

1. Download the mobile app by clicking on the appropriate link based on your device's operating system:

Before you download the app, please make sure that your device meets the minimum operating system requirements of Android 8.0 or higher and iOS 16.1 or higher.

2. Once the app is installed, open it on your device. On the initial screen, select "I already have an account".

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3. Next, choose "Continue with email" to proceed with the login process. Make sure you are entering the correct email previously used for registration.

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4. You will be prompted to enter a code to access the app. Use the code which you will receive in an email.


By following these steps and logging in with the provided email and code, you will gain access to your personalized Workout program through our mobile application. You can find your workout plan in the My program tab: 

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To get access to your meal plan, go to the Meals tab: 

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Comments

8 comments

  • Comment author
    hamzayyad

    46595931

    -2
  • Comment author
    Scarlett

    Hello hamzayyad,

    Please clarify what your request is about so that I can help you. 

    Have a nice day!

    1
  • Comment author
    Gregory Troy

    Hello Team

    I need assistance as,I want to remove the meal plan from my subscription, but keep the workouts. 

    Many thanks in advance

    Greg

     

    -2
  • Comment author
    Scarlett

    Hello Greg,

    As I see, our support team has already managed to help you with your request. 

    Please let me know if you have other questions. Have a wonderful day!

    1
  • Comment author
    J Kinder

    Jvk0128@gmail.com

    My profile for work out and meal did not update.

    I.e. I  selected vegetarian but get meals with meat.

     

     

    -1
  • Comment author
    Scarlett

    Hi J Kinder,

    I see that our agent has already helped you update your plan. They will be happy to help you with any other questions you may have.

    Have a great day!

     

    1
  • Comment author
    Lv Diver

    I already paid on fb but it’s trying to charge me again

    -1
  • Comment author
    Scarlett

    Hi Lv Diver,

    Our support team has sent you an email, please check your inbox.

    Wishing you a wonderful day ahead! 

    0

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