Cancelling your subscription means the automatic renewal will be disabled, but you will still have access to all your subscription features for the remaining time of your current period.
Subscriptions should be cancelled at least 24 hours before your next billing date if you do not wish to continue. We are unable to provide refunds for subscriptions that have not been cancelled within the required time.
The way of cancelling the subscription depends on where you purchased it (or signed up for a free trial). Please select the place of your purchase below:
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If you purchased a subscription or enabled a free trial on the MadMuscles website:
1. Click on this link (or visit our website and follow this path: Top-right menu → My account → My subscription, or Top-right menu → Support → Cancel subscription)
2. Enter the email associated with your account and press Continue. Please make sure to check that the email you use to log in is the one you used to sign up for the subscription.
3. After logging in, you will see information about your current subscription. Click on Cancel renewal, and then select the reason for cancellation.You can see the message Your subscription information is updated every few hours. Please wait up to 24 hours, and then the Cancel button will appear.
If your subscription has already been cancelled, you will see the message No active subscriptions and the status Canceled in your account. Please note that you will still have access to all your subscription features for the remaining time of your current period.
To avoid the next charge, you should cancel your subscription at least 24 hours before the end of the free trial or the current subscription period.
If you purchased two subscriptions:Please note that if you have two active subscriptions, you can cancel one of them separately and keep the other active. Each subscription has its own cancel button, and canceling one does not cancel the other. If you want to cancel all your existing subscriptions, you need to cancel each of them separately.
Just click Cancel Renewal under the subscription you want to cancel:After that, only one subscription will remain in the Active status in your profile.
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If you purchased a subscription or enabled a free trial on App Store:
You can cancel a free trial or a subscription anytime by turning off auto-renewal through your Apple ID account settings.
To avoid being charged, cancel the subscription in your Apple ID account settings at least 24 hours before the end of the free trial or the then-current subscription period.
You alone can manage your subscriptions. Learn more about managing subscriptions (and how to cancel them) on Apple's support page.
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If you purchased a subscription or enabled a free trial on Google Play:
You can cancel a free trial or a subscription anytime by turning off auto-renewal through your Google Play account settings.To avoid being charged, cancel the subscription in your account settings at least 24 hours before the end of the free trial or the then-current subscription period.
You alone can manage your subscriptions. Learn more about managing subscriptions (and how to cancel them) on Google’s support page.
❗️If you don't see your subscription in the list of subscriptions on your App Store or Google Play, it means that you likely purchased it directly through our website. In this case, select MadMuscles website as your place of purchase above in this article and then follow the cancellation instructions.
After cancelling, please bear in mind that while you will still have access to your account for the remainder of your billing cycle, you will no longer have access to any of the content within the MadMuscles app once your subscription has expired.
Also, note that deleting the app or unsubscribing from the newsletter does not cancel your subscriptions. Subscription fees will apply automatically regardless of whether or not you use your subscription.
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137 comments
Hey Saad Qurashi,
As I see, you've already managed to cancel your subscription.
Let me know if you have any other questions!
Hola buenas tardes,
quisiera cancelar la suscripcion y solicita el reembolso por favor
Hola Ariel,
Nuestro equipo de asistencia ya ha respondido a su solicitud, consulte su correo electrónico.
Si tiene más preguntas, póngase en contacto con nosotros, ¡estaremos encantados de ayudarle!
Hello
How can I get my subscription back?Hello Róbert,
Please check your inbox; there should be an email from our Support team.
Feel free to reach out if you have any further inquiries or need additional assistance!
Can you cancel my subscription please? There’s no option to cancel.
Hello,
can you please cancel my subscription as I am not able to do it via the Web Page or the Google Play Store.
thanks,
Rajenesh.
Hello Rajnesh,
I have forwarded your request to our Support team. Please wait for an email from them.
Have a nice day!
Hey M C,
As I see, you've already managed to cancel the subscription.
If you have any further questions, feel free to ask!
Hi, i deleted my account in thé app but want to be sure that subscription is cancelled as well. Please confirm or cancel it. Thanks
Hi Lucas,
Please be aware that deleting your account is different from cancelling your subscription. When you cancel your subscription, you will continue to have access to the program until the end of the paid period. However, if you choose to delete your account, your access will be immediately revoked, and your subscription will be cancelled.
I see that you have successfully deleted your account and cancelled your subscription. If you have any further questions, feel free to let me know!
I am trying to cancel my subscription but once i sign with my email it askes me to dial a four digit code which never arrive at my email address. This is not normal.
Hi erion.petromilo,
As far as I can see, you've already managed to cancel your subscription, right?
Let me know if you have any further questions!
Hello! Could you please cancel my subscription? I am not getting the email to be able to do it myself
Hello Rotceh,
It appears that you have already successfully cancelled your subscription yesterday.
If you have any additional questions, please don't hesitate to reach out to me.
Hello,
Can you please cancel my subscription?
Thanks
how do I cancel my subscription?
Hello Ashkan Sed,
As I see, you've already managed to cancel your subscription.
Let me know if you have any other questions!
Hey baderalabdulii,
You can easily cancel your subscription by following the instructions in the article above.
Let me know if it works for you!
Please cancel my subscription for me i am in need of this assistance asap
Hi goosemanki8,
As I see, our support team has already been in touch with you. They will help you to cancel your subscription.
Hava a wonderful day!
Hi Scarlett,
I hope you're well?
I just signed up for the 3 month plan. But would like to keep it at 3 months only. Cancelling my plan straight away please. So I am not charged once the three months is up. Is this possible to get sorted ASAP?
Thanks,
Ed
Hey Ed,
Thank you for reaching out. I see that you've already managed to cancel your subscription, so there will be no additional charges.
If you have any other questions or concerns, please feel free to let me know. I'm here to help!
Please cancel my subscription
Thanks Scarlett for confirming. I’m just concerned there seems to be a few comments on socials that people have cancelled and then money is taken on the next payment anyway. Is there a way to confirm this won’t happen? I’m looking forward to using the app for 3 months!
Hey jathusanmass313,
To cancel your subscription, please follow the instructions outlined in the article above. If you encounter any issues, feel free to reach out to me for assistance.
Let me know if the instructions work for you!
Hi Ed,
You previously should have received the confirmation in the email about cancelling your subscription. In that case, it means that the subscription will last till the end of your chosen period, and there will be no charges after it.
You can always check subscription details and the planned end date on our website - the necessary steps are described in this article.
I hope this information was helpful to you!
Didn’t order
Hey Irene,
Please clarify your question, and I will be happy to help!
I will like to get a refund please
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