Cancelling your subscription means the automatic renewal will be disabled, but you will still have access to all your subscription features for the remaining time of your current period.
Subscriptions should be cancelled at least 24 hours before your next billing date if you do not wish to continue. We are unable to provide refunds for subscriptions that have not been cancelled within the required time.
The way of cancelling the subscription depends on where you purchased it (or signed up for a free trial). Please select the place of your purchase below:
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If you purchased a subscription or enabled a free trial on the MadMuscles website:
1. Click on this link (or visit our website and follow this path: Top-right menu → My account → My subscription, or Top-right menu → Support → Cancel subscription)
2. Enter the email associated with your account and press Continue. Please make sure to check that the email you use to log in is the one you used to sign up for the subscription.
3. After logging in, you will see information about your current subscription. Click on Cancel renewal, and then select the reason for cancellation.You can see the message Your subscription information is updated every few hours. Please wait up to 24 hours, and then the Cancel button will appear.
If your subscription has already been cancelled, you will see the message No active subscriptions and the status Canceled in your account. Please note that you will still have access to all your subscription features for the remaining time of your current period.
To avoid the next charge, you should cancel your subscription at least 24 hours before the end of the free trial or the current subscription period.
If you purchased two subscriptions:Please note that if you have two active subscriptions, you can cancel one of them separately and keep the other active. Each subscription has its own cancel button, and canceling one does not cancel the other. If you want to cancel all your existing subscriptions, you need to cancel each of them separately.
Just click Cancel Renewal under the subscription you want to cancel:After that, only one subscription will remain in the Active status in your profile.
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If you purchased a subscription or enabled a free trial on App Store:
You can cancel a free trial or a subscription anytime by turning off auto-renewal through your Apple ID account settings.
To avoid being charged, cancel the subscription in your Apple ID account settings at least 24 hours before the end of the free trial or the then-current subscription period.
You alone can manage your subscriptions. Learn more about managing subscriptions (and how to cancel them) on Apple's support page.
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If you purchased a subscription or enabled a free trial on Google Play:
You can cancel a free trial or a subscription anytime by turning off auto-renewal through your Google Play account settings.To avoid being charged, cancel the subscription in your account settings at least 24 hours before the end of the free trial or the then-current subscription period.
You alone can manage your subscriptions. Learn more about managing subscriptions (and how to cancel them) on Google’s support page.
❗️If you don't see your subscription in the list of subscriptions on your App Store or Google Play, it means that you likely purchased it directly through our website. In this case, select MadMuscles website as your place of purchase above in this article and then follow the cancellation instructions.
After cancelling, please bear in mind that while you will still have access to your account for the remainder of your billing cycle, you will no longer have access to any of the content within the MadMuscles app once your subscription has expired.
Also, note that deleting the app or unsubscribing from the newsletter does not cancel your subscriptions. Subscription fees will apply automatically regardless of whether or not you use your subscription.
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137 comments
Hi mike_denali03,
Please read this article; it describes the necessary steps.
Let me know if you have any other questions. I will be happy to help!
Hello, how can i cancel the subscription?
Hello Deko,
For cancellation, please refer to the article above: choose the place of your purchase, and follow the instructions.
If you have any difficulties with self-cancellation, let me know!
Unfortunately, I have to cancel my subscription for a little while. I've tried several times but the app will not send the code to my email I have registered. Please let me know if there is another way to cancel my subscription.
Thank you,
Don White
Hello Don White,
Our support team has already sent you an email; please check your inbox.
Have a wonderful day!
Can you cancel my subscription?
Hello cadenskelding,
To cancel your subscription, simply follow the instructions provided in the article above. Select your purchase method, and follow the steps provided.
If you encounter any difficulties during the process, please let me know!
Please cancel my subscription.
Hi baderalabdulii,
To cancel your subscription, please follow the steps in the article above. If you face any issues, please reach out to me, I am here to help!
Need to cancel my subscription
Hey chrisconnell27,
As I see, you've already managed to cancel your subscription.
If you have any other questions, feel free to let me know!
Please cancel my subscription.
ANNULATION DE MON ABONNEMENT MERCI
Hi harry88.sa,
As far as I can see, you've already managed to cancel your subscription yourself, right? You should have received an email confirming your cancellation.
Let me know if you have any further questions!
Bonjour Olivier,
Vous pouvez résilier votre abonnement vous-même en suivant les instructions de l'article ci-dessus. Sélectionnez la méthode que vous avez utilisée pour acheter votre abonnement (notre site web, App Store ou Google Play) et suivez les instructions.
Faites-nous savoir si vous avez réussi à annuler votre abonnement !
Please cancel my subscription.
Thank you
Hello Yorvi Moreira,
As I see, you cancelled your subscription yesterday. Please check that you've received a notification email.
If you have any other questions, feel free to let me know!
I hello I want to cancel my subscription but I just have the button it says manage subscription…can you help me please to cancel it
Thank you
Hello Luis,
As far as I can see, you've already managed to cancel your subscription yourself.
Please let me know if you have any further questions.
Have a great day!
Hello!
I want to cancel my subscription and I can not do because it is still updating even after 2 months. I also sent an email to <support@madmuscles.com>. Please support me with this cancellation.
Have a great day!
Hello Daniel,
I see that you sent an email to us earlier, and our agent has already helped you with your request.
If you need my help with anything else, please let me know. Have a great day!
Hi can you cancel my subscription to please as it will not let me do it in the app or on the site
Hi Craig,
As I see, you have already managed to cancel your subscription yourself.
Please let me know if there is anything else I can help you with!
I could not cancel my subscription on the website. Whenever I canceled it, it came back active. Please support me with this.
Hey hoanglephuong1993,
I see that you have already cancelled your subscription and should have received a cancellation confirmation by email, please check.
If you still have any questions, please let me know!
我想取消訂閱付款但是沒看見取消的按鈕
下午好、周瑜公瑾,
据我所知，您已经取消了订阅。您应该已经通过电子邮件收到了取消确认，请查看。
如果您还有其他问题，请告诉我，我很乐意为您提供帮助！
I please help I want to cancel subscription but I can't do it by myself
Hi siv chhaly,
Please check your inbox; our support team has sent you an email!
I tried to cancel my subscription but won't allow me
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